add issue templates

Signed-off-by: Jonas Sulzer <jonas@violoncello.ch>

.github/ISSUE_TEMPLATE/Bug_report.md

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+---
+name: Bug report
+about: Help us improving by reporting a bug
+labels: bug, 0. Needs triage
+---
+
+<!--
+Thanks for reporting issues back to Nextcloud! This is the issue tracker of the External User Backend app, if you have any support question please check out https://nextcloud.com/support
+
+This is the bug tracker for the user_external app component. Find other components at https://github.com/nextcloud/
+
+For reporting potential security issues please see https://nextcloud.com/security/
+
+To make it possible for us to help you please fill out below information carefully.
+
+If you are a customer, please submit your issue directly in the Nextcloud Portal https://portal.nextcloud.com so it gets resolved more quickly by our dedicated engineers.
+
+Note that Nextcloud is an open source project backed by Nextcloud GmbH. Most of our volunteers are home users and thus primarily care about issues that affect home users. Our paid engineers prioritize issues of our customers. If you are neither a home user nor a customer, consider paying somebody to fix your issue, do it yourself or become a customer.
+-->
+
+### Steps to reproduce
+1.
+2.
+3.
+
+### Expected behaviour
+Tell us what should happen
+
+### Actual behaviour
+Tell us what happens instead
+
+### Affected Authentication backend
+Eg. FTP or IMAP or is it a general problem?
+
+### Server configuration
+
+**Operating system**:
+
+**Web server:**
+
+**Database:**
+
+**PHP version:**
+
+**Nextcloud version:** (see Nextcloud admin page)
+
+**Updated from an older Nextcloud/ownCloud or fresh install:**
+
+**Where did you install Nextcloud from:**
+
+**Signing status:**
+<details>
+<summary>Signing status</summary>
+
+```
+Login as admin user into your Nextcloud and access
+http://example.com/index.php/settings/integrity/failed
+paste the results here.
+```
+</details>
+
+**List of activated apps:**
+<details>
+<summary>App list</summary>
+
+```
+If you have access to your command line run e.g.:
+sudo -u www-data php occ app:list
+from within your Nextcloud installation folder
+```
+</details>
+
+**Nextcloud configuration:**
+<details>
+<summary>Config report</summary>
+
+```
+If you have access to your command line run e.g.:
+sudo -u www-data php occ config:list system
+from within your Nextcloud installation folder
+
+or
+
+Insert your config.php content here.
+Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
+```
+</details>
+
+### Logs
+#### Web server error log
+<details>
+<summary>Web server error log</summary>
+
+```
+Insert your webserver log here
+```
+</details>
+
+#### Nextcloud log (data/nextcloud.log)
+<details>
+<summary>Nextcloud log</summary>
+
+```
+Insert your Nextcloud log here
+```
+</details>
+
+#### Browser log
+<details>
+<summary>Browser log</summary>
+
+```
+Insert your browser log here, this could for example include:
+
+a) The javascript console log
+b) The network log
+c) ...
+```
+</details>

.github/ISSUE_TEMPLATE/Feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this project
+labels: enhancement, 0. Needs triage
+---
+
+<!--
+Thanks for reporting issues back to Nextcloud! This is the issue tracker of the External User Backend app, if you have any support question please check out https://nextcloud.com/support
+
+This is the bug tracker for the user_external app component. Find other components at https://github.com/nextcloud/
+
+For reporting potential security issues please see https://nextcloud.com/security/
+
+To make it possible for us to help you please fill out below information carefully.
+
+If you are a customer, please submit your issue directly in the Nextcloud Portal https://portal.nextcloud.com so it gets resolved more quickly by our dedicated engineers.
+
+Note that Nextcloud is an open source project backed by Nextcloud GmbH. Most of our volunteers are home users and thus primarily care about issues that affect home users. Our paid engineers prioritize issues of our customers. If you are neither a home user nor a customer, consider paying somebody to fix your issue, do it yourself or become a customer.
+-->
+
+
+**Is your feature request related to a problem? Please describe.**
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+**Describe the solution you'd like**
+A clear and concise description of what you want to happen.
+
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.