---
name: Bug report
about: Help us improving by reporting a bug
labels: bug, 0. Needs triage
---
### Steps to reproduce
1.
2.
3.
### Expected behaviour
Tell us what should happen
### Actual behaviour
Tell us what happens instead
### Affected Authentication backend
Eg. FTP or IMAP or is it a general problem?
### Server configuration
**Operating system**:
**Web server:**
**Database:**
**PHP version:**
**Nextcloud version:** (see Nextcloud admin page)
**Updated from an older Nextcloud/ownCloud or fresh install:**
**Where did you install Nextcloud from:**
**Signing status:**
Signing status
```
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
```
**List of activated apps:**
App list
```
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
```
**Nextcloud configuration:**
Config report
```
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here.
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
```
### Logs
#### Web server error log
Web server error log
```
Insert your webserver log here
```
#### Nextcloud log (data/nextcloud.log)
Nextcloud log
```
Insert your Nextcloud log here
```
#### Browser log
Browser log
```
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
```